Customer Care
We know what it is like to shop on-line, sometimes there will be a need to ask a question. If we haven’t already answered the question with our product page guides then we hope that out FAQ page might.
Before contacting us, please check your email (including spam/junk folders) for our order confirmation, despatch confirmation and tracking information (if the carrier service offers this facility). If the facility is available then you can track your parcel 24/7 by visiting the carrier’s website.
If you still cannot find the answer that you are looking for then please email your question to: customercare@racerallysupplies.co.uk
Our Customer Care department is open from Monday to Friday between 9:00 am to 5:15pm and we promise to get back to you as soon as possible. If you have a product code or a sales reference then please use these in the subject line.
