Returns
We fully understand that circumstances can change and you might need to return an item. As long as the item is returned in its original packaging and condition along with your proof of purchase, we will be more than happy to exchange or refund it for you. We must receive the returned items within 28 days of the purchase date.
Returns Authorisation.
Before you make a return, please email returns@racerallysupplies.co.uk to advise of the return, along with a reason for the return and any order details. We will then provide you with a secure returns number. We must receive your initial returns email within 14 days of receiving your order.
Packing and sending the items
Any items to be returned should be in their original packaging to help prevent any in transit damage. We must receive your returns within 14 days of you receiving your secure returns number.
Returns Address
The returns address will be issued with your returns authorisiation.Do NOT send any items to our London address as doing so will incur additional charges which we will have to pass onto the customer.
Receive your exchange, credit, or refund
When we have received your returned item we will exchange, credit or refund you as requested.
